Service provides:

• assistance to seniors to connect with resources, services, and supports, by assessing needs and offering appropriate support / outreach services

Includes:

Assessment and Support

• assistance, information, and support to clients as needed
• help connecting seniors to resources at agency and in the broader community
• resources and information on such issues as health, grief, finance, relationship issues, mental health / emotional well-being, elder abuse, decision-making options, legal matters, safety, and social life / recreation
• assistance with filling out forms for Canada Pension Plan (CPP), Old Age Security (OAS), Guaranteed Income Supplement (GIS), Alberta Seniors Benefit, Special Needs Assistance, and housing applications

Outreach / Long-Term Support

• support for seniors who are dealing with multiple challenges in their lives
• ongoing assessment, outreach, and support to older adults and their family members with the goal of ensuring that the needs for seniors and their families are accommodated in all areas of life
• help connecting clients to community resources
• accompanying clients to appointments
• home visitation
• identifying clients’ needs
• help with decision-making options
• emotional support
• community outreach (social workers can meet clients in their homes)
• community visits such as meeting with clients and their doctor for important appointments
• advocacy
• resources and information on such issues as health, grief, finances, mental health / emotional well-being, elder abuse, and social life / recreation