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Counselling Information - Immigrant Youth and Families
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serviceBipolar Clinic Provided by: Alberta Health Services - Calgary Zone
Description:

Provides outpatient assessment, consultation and treatment for people who have been diagnosed with bipolar disorder or who have symptoms of bipolar disorder, including:

  • assessment by a psychiatrist
  • treatment
  • teaching for patients and their ...
Access:Professional Referral Required
Referral Needed:Yes, A doctor or psychiatrist referral is needed.
Website:http://www.albertahealthservices.ca
Locations: Phone Fax Address
Foothills Medical Centre 403-944-1491 403-270-2093 1403 29 Street NW, Calgary, Alberta T2N 2T9
serviceBreast Health Initiative for Newcomers Provided by: Calgary Immigrant Women's Association
Description:

Service offers:

  • Train-the-Trainer component to recruit and train volunteers as trained facilitators in order to educate immigrant women in their respective communities
  • individual support and additional assistance to immigrant women who want to make screening appointments ...
Eligibility Requirements:Yes,

Immigrant women regardless of age, including those who are Canadian citizens living in Calgary.

Access:Registration Required

Call to make an appointment. Supportive counselling available on a drop-in basis.

Referral Needed:No
Website:http://www.ciwa-online.com
Locations: Phone Fax Address
Calgary First Street Plaza 403-444-1757 138 4 Avenue SE, Calgary, Alberta T2G 4Z6
serviceBullying Helpline Provided by: Government of Alberta - Ministry of Human Services
Description:

Under the Prevention of Family Violence and Bullying provides resources on bullying prevention including a 24 hour, toll free helpline and online resources including

Eligibility Requirements:No
Access:Telephone Information Line

Resources and materials are also available online.

Referral Needed:No
Website:http://www.bullyfreealberta.ca
Locations: Phone Fax Address
Alberta-Wide Web and / or Telephone Access 1-888-456-2323 (24 hour Bullying Helpline)
serviceCalgary Eating Disorder Program - Outpatient Treatment Provided by: Alberta Health Services - Calgary Zone
Description:

Provides outpatient treatment for people with eating disorders including:

  • assessment
  • one-to-one therapy
  • family therapy
  • follow-up
  • referrals to healthcare providers if needed

Early onset services are provided for children ...

Access:Professional Referral Required
Referral Needed:Yes, Physician referral is required including lab work.
Locations: Phone Fax Address
Richmond Road Diagnostic and Treatment Centre 403-955-7700 403-955-3066 1820 Richmond Road SW, Calgary, Alberta T2T 5C7
serviceChildren of Divorce Group Provided by: Calgary Counselling Centre
Description:

Service offers:

  • group help for children adjusting to the numerous changes that occur as the result of separation and divorce and requires the involvement of the child(ren)
  • a separate but concurrent group for parents to help them share and progress with the ...
Eligibility Requirements:Yes,

At least two counselling sessions take place, to assess and prepare the family before group starts.

Families are not eligible to participate if they:

• are involved in an ongoing and/or high conflict custody dispute regarding their children,

• are engaged in intense conflict with their ex-partner,

• have any legal injunction preventing them from having contact with their ex-partner and/or children

Families eligible for group participation are those whose parents have clearly informed their children they are divorcing. The group is not an attempt for family reconciliation.

When both parents participate, they would not be in the same group - former partners would attend separate groups.

Children must be under 18, starting at age 3.

Access:Registration Required
Referral Needed:No
Website:http://www.calgarycounselling.com
Locations: Phone Fax Address
Place 9 - 6 403-691-5991 (Call Centre) 403-265-8886 940 6 Avenue SW, Calgary, Alberta T2P 3T1
serviceCounselling Program Provided by: Jewish Family Service Calgary
Description:

Service offers:

  • strategies and resources to assist individuals and families in coping with challenges and stresses associated with typical life events
  • individual, couple, family, and group counselling
  • counselling expertise including adolescent issues, anxiety ...
Eligibility Requirements:No
Access:By Appointment
Referral Needed:Yes, Telephone for intake assessment.
Website:http://www.jfsc.org
Locations: Phone Fax Address
Sloan Square 403-287-3510 403-287-3735 5920 1A Street SW, Calgary, Alberta T2H 0G3
serviceCrisis Shelter Residential Provided by: Calgary Women's Emergency Shelter
Description:

Service offers:

  • residential facility offering shelter, food, clothing, crisis intervention and referrals to women and their children fleeing domestic violence or living with the impacts of violence and abuse
  • 24-hour crisis line
  • a maximum length of stay of 21 ...
Eligibility Requirements:Yes,

For 24-hour crisis help line, anybody can call for help or information. For residential service, women have to be 18 or older, with or with out children, but fleeing domestic violence and are assessed by a crisis counsellor on duty to be appropriate for the services.

Access:Telephone Information Line
Referral Needed:Yes, No referrals needed, however, clients must call themselves and then a crisis counsellor will assess whether they are appropriate or not. If appropriate, and space is available, arrangements will be made to transport them to the shelter. Otherwise, referral to an appropriate service will be provided.
Website:http://www.calgarywomensshelter.com
Locations: Phone Fax Address
Calgary Women's Emergency Shelter Association 1-866-606-7233 Calgary, Alberta
serviceethos Youth and Family Program Provided by: Calgary Catholic Immigration Society
Description:

Service offers:

  • individual, art and group therapy
  • parent support and education
  • outreach education to schools, professionals, and community organizations
  • support to children, youth and their families on the underlying stress issues relating to the ...
Eligibility Requirements:Yes,

For immigrant children ages three - 18(+) and their families with a history of trauma, incluing a migration history with polictical or civil conflict, war, stressful resettlement or acculturation. 

Access:Registration Required
Referral Needed:No, Interested parents or youth can self-refer, but referrals from teachers, social workers, or other community service professionals are also accepted.
Website:http://www.ccis-calgary.ab.ca
Locations: Phone Fax Address
Margaret Chisholm Resettlement Centre 403-298-8577 23 McDougall Court NE, Calgary, Alberta T2E 8R3
serviceFamily Conflict Program / Outreach Provided by: Calgary Immigrant Women's Association
Description:

Service offers:

  • help for immigrant women and their families who are having family difficulties
  • free multicultural professional counselling respecting privacy and culture, at the agency or in their homes through outreach
  • out-reach and in-home ...
Eligibility Requirements:Yes,

The Family Conflict Program provides services to abused immigrant women and their families who are involved in a family conflict and/or a situation involving family violence.

Access:See below

Will assist walk-in clients as able. Appointments made for on-going assistance.

Referral Needed:No
Website:http://www.ciwa-online.com
Locations: Phone Fax Address
Calgary First Street Plaza 403-263-4414 403-264-3914 138 4 Avenue SE, Calgary, Alberta T2G 4Z6
serviceFamily Connectors Provided by: Calgary Learning Village Collaborative
Description:

Service offers:

  • support in accessing food, housing, hampers and other essentials
  • referrals to parenting programs, child care, employment and education resources
  • connections to counselling services
Eligibility Requirements:Yes,

Families who access the Connectors must have a child enrolled in one of the folowing schools:

  • Group A:  Abbeydale, Cappy Smart, Chris Akkerman, , Holy Trinity, Holy Family, Keeler, Penbrooke Meadows Sir Wilfrid Laurier, St Peter, Valley View, West Dover
  • Group B: Blessed Kateri Tekakwitha, , Erinwoods, G.W. Skene, Holy Cross, James Short, Marlborough, Patrick Airlie, , Radisson Park, Roland Michener, St Damien St Mark, St Martha.
Access:By Appointment
Referral Needed:No, Connectors accept referrals from school staff, but also self referrals, subject to eligibilty.
Locations: Phone Fax Address
Keeler Elementary School 403-472-8197 (For Twyla, Group A schools); 403-560-9021 (For Brianna, Group B, schools) 4807 Forego Avenue SE, Calgary, Alberta T2A 2C4
serviceFamily Counselling Provided by: Calgary Counselling Centre
Description:

Service offers:

  • counselling help for families on many issues
  • relationships
  • parent-child conflict
  • parenting difficulties
  • family of origin concerns
  • parent-adolescent conflict
  • trauma
  • family relations
Eligibility Requirements:Yes,

For families. Clients are required to complete the registration process before proceeding ahead with any services. The registration form is a blend of personal information and a series of in-depth question that help assess the current situation and find a strong fit from CCC's staff of counsellors.

Access:Registration Required
Referral Needed:No, Clients do not require a referral to access these services.
Website:http://www.calgarycounselling.com
Locations: Phone Fax Address
Place 9 - 6 403-691-5991 (Call Centre) 403-265-8886 940 6 Avenue SW, Calgary, Alberta T2P 3T1
serviceFamily Resource Centre Provided by: Women in Need Society of Calgary
Description:

Service offers:

  • guidance from trained professionals in life education, stress management, literacy, domestic violence awareness, and family planning
  • drop-in programs focusing on parent education topics, life skills, employment preparation, and mom and tot ...
Eligibility Requirements:Yes,

Women and their children;
Play groups: at least 3 years of age;
Girl Talk: 11-14 year old girls.

Access:Walk-in / Drop In Service
Referral Needed:No
Website:http://www.womeninneed.net
Locations: Phone Fax Address
Bridgeland Place 403-290-0210 736 McDougall Court NE, Calgary, Alberta T2E 2W6
Calgary Hillhurst 1 403-270-7283 411 14 Street NW, Calgary, Alberta T2N 2A1
Shaganappi Village 403-686-1502 403-686-1752 3520 Balsam Drive SW, Calgary, Alberta T3C 2Y1
Calgary 16 Templemont Lane NE 403-590-5752 16 Templemont Lane NE, Calgary, Alberta T1Y 5Y3
Calgary 325 - 10 Street NW 403-269-4670 325 10 Street NW, Calgary, Alberta T2N 1W1
Erin Woods Resource Centre 403-273-1927 701 Erin Woods Lane SE, Calgary, Alberta T2B 2Y6
serviceFamily Violence Information Line Provided by: Government of Alberta - Ministry of Human Services
Description:

Under the Prevention of Family Violence and Bullying, provides a 24 hour, toll free helpline for anyone experiencing family violence or abuse, or who knows someone that has questions about family violence. Includes

  • referrals to family violence programs, resources, and ...
Eligibility Requirements:No
Access:Telephone Information Line
Referral Needed:No
Website:http://www.familyviolence.alberta.ca
Locations: Phone Fax Address
Alberta-Wide Web and / or Telephone Access 310-1818 (24 hour Family Violence Info Line)
serviceFamily Violence Prevention Provided by: YWCA of Calgary
Description:

Service offers:

  • group and individual counselling to learn alternatives to domestic abuse
  • Community Safe Visitation Program provides a comfortable setting for supervised visits and monitored exchanges for families where safety is an issue
  • parenting ...
Eligibility Requirements:Yes,

Contact for individual program eligibility requirements.

Access:Telephone Information Line
Referral Needed:No
Website:http://www.ywca@ywcaofcalgary.com
Locations: Phone Fax Address
YWCA Sheriff King Home 403-266-4111 403-262-1743 2003 16 Street SE, Calgary, Alberta T2G 5B7
serviceFilipino Community Development Program Provided by: Calgary Immigrant Women's Association
Description:

Service offers:

  • one-on-one counselling
  • in-home support
  • youth engagement activities
  • family reunification support
  • parenting workshops
  • resource referrals
  • social events
  • free childminding service for ...
Eligibility Requirements:Yes,

For members of the Filipino community in Calgary, regardless of immigration status.

Access:Application Required
Referral Needed:No
Website:http://www.ciwa-online.com
Locations: Phone Fax Address
Calgary First Street Plaza 403-263-4414 x 140 138 4 Avenue SE, Calgary, Alberta T2G 4Z6
St. Angela School 403-263-4414 231 6 Street NE, Calgary, Alberta T2E 3Y1
serviceGirls Programs Provided by: Calgary Immigrant Women's Association
Description:

Service offers: 

  • a Youth Standing Committee which develops leadership projects under the mentorship of CIWA
  • a 6 week Cultural Summer Camp in July and August
  • related volunteer opportunities for youth attending programs
  • one-on-one support in-agency ...
Eligibility Requirements:Yes,

The program is specifically designed for immigrant and culturally diverse Canadian-born, young women from 10 -19 years of age. Siblings and family are included in counselling where appropriate.

Access:Registration Required
Referral Needed:No
Website:http://www.ciwa-online.com
Locations: Phone Fax Address
Calgary First Street Plaza 403-263-4414 ext 147 138 4 Avenue SE, Calgary, Alberta T2G 4Z6
serviceHealthy Relationships Provided by: Calgary Women's Emergency Shelter
Description:

Service offers:

  • teen group programs out of senior and junior high schools in Calgary and Airdrie
  • teens affected by family and community violence learn about healthy relationships
  • limited individual counselling as appropriate
Eligibility Requirements:Yes,

Must meet at least one of the following: 

  • known or suspected experience with family conflict and/or abuse
  • difficulty maintaining healthy dating relationships or exposure to abuse in dating relationships
  • conflict at school
  • between the ages of 12-18
Access:Registration Required

For more information, contact the Healthy Relationships Manager at: benjaminm@cwes.ca

Referral Needed:Yes, Referrals are made at the school by teachers and Guidance Counsellors or through school partner programs.
Website:http://www.calgarywomensshelter.com
Locations: Phone Fax Address
Calgary Women's Emergency Shelter Association 403-213-5167 Calgary, Alberta
serviceHousing and Integrated Support Services Provided by: Highbanks Independent Living for Parenting Youth Society
Description:

Service offers:

  • housing and support services for young single mothers 
  • safe, affordable residences for up to two years
  • access to education and community resources
  • parenting support and encouragement
  • peer support
  • volunteer ...
Eligibility Requirements:Yes,

Single mothers ages 16 to 24 and their children. Must be attending school.

Access:Application Required
Referral Needed:No
Website:http://www.highbankssociety.ca
Locations: Phone Fax Address
Calgary 317 19 Street NW 403-521-0082 403-451-7534 317 19 Street NW, Calgary, Alberta T2N 2J2
serviceImmigrant Language and Vocational Assessment Referral Centre Provided by: Immigrant Services Calgary
Description:

Service offers:

  • assessment of immigrant's English proficiency and/or first language literacy
  • Canadian English Language Benchmark Assessment for Nurses(CELBAN)
  • LINC eligibility determination
  • information and referral to LINC/ESL ...
Eligibility Requirements:Yes,

Immigrants and refugees.

Access:Walk-in / Drop In Service
Referral Needed:Yes, Clients can phone or walk in to book an appointment. They may be self-referred or referred by other service providers. Clients need to present their landed immigrant documents at the time of appointment.
Website:http://www.immigrantservicescalgary.ca
Locations: Phone Fax Address
Northland Building 403-262-2656 403-294-1173 910 7 Avenue SW, Calgary, Alberta T2P 3N8
Calgary 316 7 Avenue SE 316 7 Avenue SE, Calgary, Alberta T2G 0J2
serviceIndian Cultural Services and Centre Provided by: India Canada Association of Calgary
Description:

Service offers:

  • employment resource centre
  • advice and counselling to any member but especially new immigrants
  • annual program to celebrate the various cultural traits of regions in India
  • awards night to honour individuals who have contributed ...
Eligibility Requirements:No
Access:Walk-in / Drop In Service
Referral Needed:No
Locations: Phone Fax Address
Indo-Canadian Centre 403-277-0206 403-277-3478 826 Edmonton Trail NE, Calgary, Alberta T2E 3J6
serviceIntake, Settlement and Referral Services Provided by: Calgary Immigrant Women's Association
Description:

Service offers:

  • help for successful integration of immigrant women and temporary foreign workers into Canadian society
  • needs assessments
  • information
  • supportive counselling and referrals to other programs and agencies as needed, including homeless ...
Eligibility Requirements:Yes,

Immigrant and refugee women.  Canadian citizens with language and culutral barriers. Live-in Caregivers.

Access:By Appointment
Referral Needed:No, Self Referrals accepted, but also those from community organizations.
Website:http://www.ciwa-online.com
Locations: Phone Fax Address
Calgary First Street Plaza 403-263-4414 Ext. 138 403-517-8833 138 4 Avenue SE, Calgary, Alberta T2G 4Z6
Forest Lawn Library 403-263-4414 403-264-3914 4807 8 Avenue SE, Calgary, Alberta T2A 4M1
serviceKids Help Phone and Live Chat Provided by: Kids Help Phone
Description:

Service offers:

  • Canada’s only phone and on-line counselling service for youth
  • live chat on line
  • free, anonymous and confidential service
  • professional counsellors who are available any time of the day or night, 365 days a year, to help young ...
Eligibility Requirements:Yes,

Children and youth in Canada aged 5-20

Access:Telephone Information Line
Referral Needed:No
Website:http://www.kidshelpphone.ca
Locations: Phone Fax Address
Alberta-Wide Web and / or Telephone Access 1-866-297-4101 Alberta Office Line
serviceManaging Depression for Adolescents Provided by: Calgary Counselling Centre
Description:

Service offers:

  • group program for adolescents to learn skills to cope with depression
  • a simultaneous group for parents so they can learn to support the strategies their teen will learn in group
Eligibility Requirements:Yes,

Adolescents with parent(s). One parent must attend but both are encouraged.

Clients are required to complete the registration process before proceeding ahead with any services. The registration form is a blend of personal information and a series of in-depth question that help assess the current situation and find a strong fit from CCC's staff of counsellors.

Access:Registration Required
Referral Needed:No
Website:http://www.calgarycounselling.com
Locations: Phone Fax Address
Place 9 - 6 403-691-5991 (Call Centre) 403-265-8886 940 6 Avenue SW, Calgary, Alberta T2P 3T1
serviceMental Health Help Line Provided by: Alberta Health Services - Provincial Health Services
Description:

Provides:

  • confidential, anonymous service
  • crisis intervention
  • information about mental health programs and services
  • referrals to other agencies if needed
Eligibility Requirements:No
Access:Telephone Information Line
Referral Needed:No
Locations: Phone Fax Address
Alberta-Wide Web and / or Telephone Access 1-877-303-2642
serviceMulticultural Family and Child Training Project Provided by: Immigrant Services Calgary
Description:

Service offers:

  • positive parenting skills, information on Canadian culture, information on health care, nutrition, safety, fitness, education, and literacy
  • referrals to other programs for clients experiencing challenges to integration
  • six components which ...
Eligibility Requirements:Yes,

High-risk immigrant/refugee families with young children ages birth to 6 years.

Access:Professional Referral Required
Referral Needed:No
Website:http://www.immigrantservicescalgary.ca
Locations: Phone Fax Address
Northland Building 403-265-1120 403-266-2486 910 7 Avenue SW, Calgary, Alberta T2P 3N8
serviceSexual Abuse Support and Information Line Provided by: Connect Family and Sexual Abuse Network
Description:

Service offers:

  • a confidential and free network of supportive services for individuals and families to meet their unique needs
  • 24 hour information line services including access to emergency accompaniment to hospital or police, crisis intervention, emotional ...
Eligibility Requirements:Yes,

Must be individuals, family, friends, or support people affected by domestic violence and abuse or sexual assault and abuse.

Access:Telephone Information Line

The Sexual Assault Response Team, part of Connect, provides specialized services to people who have been sexually assaulted within the past 24 hours.  

The service is available 24/7 through the Sheldon M. Chumir Health Centre, 1213 - 4th Street SW and the Alberta Children's Hospital (for youth under 14 years of age), 2888 Shaganappi Trail NW.

If more than 72 hours have passed since the sexual assault, there are other options for medical attention and support. Contact for information.

Referral Needed:No
Website:http://www.connectnetwork.ca
Locations: Phone Fax Address
Sheldon M. Chumir Health Centre 1-877-237-5888 403-955-6040 1213 4 Street SW, Calgary, Alberta T2R 0X7
serviceVocational Services Program Provided by: Jewish Family Service Calgary
Description:

Service offers:

  • resume and cover letter preparation
  • job search strategies, contacting of prospective employers, coaching, mentoring, and advocating on behalf of clients
  • referral to job search resources and job placement
  • one on one vocational ...
Eligibility Requirements:No
Access:By Appointment
Referral Needed:No
Website:http://www.jfsc.org
Locations: Phone Fax Address
Sloan Square 403-287-3510 403-287-3735 5920 1A Street SW, Calgary, Alberta T2H 0G3
serviceYWCA Mary Dover House Supportive Housing Provided by: YWCA of Calgary
Description:

Service offers:

  • affordable and safe housing for women and children requiring a supportive environment while experiencing homelessness and a transition in their lives
  • short term supportive housing available with rental payment required
  • emergency beds where ...
Eligibility Requirements:Yes,

Women and children who are homeless and impacted by poverty

Access:Telephone Information Line

For access to Mary Dover House - call YWCA - 403-263-1550

For access to longer term community housing -  application is through the Coordinated Access and Assessment program - through 2-1-1 or the SORCe office, 316 - 7 Avenue SE.

Referral Needed:No
Website:http://www.ywcaofcalgary.com
Locations: Phone Fax Address
YWCA - Downtown 403-263-1550 403-263-4681 320 5 Avenue SE, Calgary, Alberta T2G 0E5
serviceYWCA Parent Link Corridor Provided by: YWCA of Calgary
Description:

Service offers:

  • early childhood development, community referrals, information , resources and social activities
  • parenting education, workshops and support
  • Postive Parenting Program (Triple P) to help parents address the many different phases children ...
Eligibility Requirements:Yes,

Contact for details

Access:Registration Required
Referral Needed:No
Website:http://www.ywcaofcalgary.com
Locations: Phone Fax Address
YWCA - Downtown 403-262-0497 403-263-4681 320 5 Avenue SE, Calgary, Alberta T2G 0E5